Massage Therapy

For all clients, I always ask if they need to use the restroom before getting started! Having a slightly empty stomach and empty bladder go a long way in feeling comfortable during the massage. With a new client, I typically like to spend a little bit more time to do intake so I can get to know what their body has been through over the last few years. This can include questions such as: how long has it been since you’ve had a massage? a deep tissue? how did your body respond to that? have you had any recent accidents, injuries or surgeries (anything within the last 18 months)? if so, what type of treatment did you receive? are you taking any medications that would affect your massage (blood thinners, muscle relaxers, etc.)?

Then, I give instructions on getting undressed to their level of comfort (see below), where to put their clothes and getting on the table properly. I typically like to start my clients face down which means laying on the stomach between the sheets with the face in the face cradle and bloster under the ankles. I’ll excuse myself to give them privacy and exit the room. After a few moments, I’ll knock on the door and wait for something like “I’m ready!” or “come in!” before entering. Once inside the room, I’ll ask if everything feels comfortable and make adjustments to the face cradle, bolster, table warmer temperature and room temperature if needed. Then, I begin the massage. Depending on where my client wants me to focus, I’ll spend a certain amount of time working on the body in sections undraping and redraping as I go. At some point, I’ll ask for them to roll over and scoot down. That means I’m going to lift the covers up a little to give room to move down all the way onto the table off the face cradle and turn over onto the back. Once they let me know they are turned over, I reposition the covers and bolster so they are comfortable. Then, I will work on the legs, arms, neck and shoulders in sections. When the massage is over, I exit the room to wash my hands. I’ll knock to be sure they are dressed and ready and then come back into the room. I’ll ask how everything is feeling, if they want to book another appointment and then take payment.

Most massage therapists will recommend that you get undressed to your comfort level. That could mean getting totally undressed or leaving your underwear and/or bra on. Undergarments can have tight, restrictive elastic bands that can cut the circulation in the area off, limiting the longer lasting effects of the massage, though. They can also restrict the flow of the massage and be a bit of a nuisance to reposition. The oils in the massage lotions can break down the elastics in undergarments as well, so having your massage therapist reposition what you’ve chosen to keep on can damage them in the long run. There is also the discomfort of some types of undergarments in general, so keeping them on might not be worth it if you’re unable to really relax.

Your massage therapist has spent many, many hours in school as part of Florida’s law learning how to properly drape (cover) and undrape (uncover) the areas of the body they are working on and also how to move your arms, legs, neck and shoulders while keeping you safe and unexposed during the massage so if you do choose to get completely undressed, you can rest assured you’re always safe. You have the option to keep your undergarments on initially and then take them off when you feel comfortable after a few appointments as well.

Most people typically wear whatever they happen to be wearing that day (like work/office clothes). It’s always wonderful to get your massage on a day off and so in that case, I recommend something loose-fitting and comfortable to get back into. I also suggest bringing filtered, mineral water to hydrate with immediately after your massage. I’ve had a few clients over the years bring their own essential oils and lotions so don’t be afraid to ask! As long as I’m comfortable with it and don’t have a reaction to it, I’m happy to accommodate.

One of the many benefits of massage is increased circulation. The massage flushes old, stale blood and fluid out of areas that are not receiving enough circulation which is automatically bringing fresh blood and fluid in, flooding it with new minerals, vitamins, lymph, etc. Drinking water after your massage facilitates your body’s ability to continue this process for days after, making sure you get the most out of your treatment.

All major credit cards, plus Google and Apple Pay, as well as Venmo, PayPal and Zelle are the preferred methods of payment as minimal cash is kept at the business for the safety of White Raven Healing & Wellness and/or the attending practitioner(s), so please plan to pay accordingly.

Like most things these days, there is a fee for just about everything. I do my best to keep my prices for services competitive and affordable. This, unfortunately, means being unable to absorb the fees associated with the use of the card reader.

Yes! You have the choice of a physical or electronic gift certificate.

Please refer to the Policies, Acknowledgements & Guidelines.

I charge a no-call – no-show fee as a courtesy to the business and my other clients as well as my time. I use technology that sends text and email appointment reminders 48 hours in advance and then 3 hours in advance so there is time to cancel or reschedule.

Yes! Once you are on my schedule, you will receive a text message and/or email from my client management system with a link to fill your form out online. The system will notify me when you have completed it and your appointment will be secured. Please fill the form out as soon as poosible, but at least 48 hours prior to your scheduled appointment to allow it to be reviewed and any questions or concerns to be addressed.

In order for White Raven Healing & Wellness to provide the high quality services and care it is known for, the following Policies, Acknowledgements & Guidelines have been established.

By contacting White Raven Healing & Wellness to schedule an appointment:

• you hereby voluntarily request and consent to receive these services from White Raven Healing & Wellness, and its practitioner(s): massage therapy, reiki energy healing, reiki energy healing training, spiritual response therapy, spiritual coaching/counseling and/or licensed ministry, and all services contained within the scopes of those practices
• you understand the services you are receiving from White Raven Healing & Wellness, and its practitioner(s), either from previous personal experience or by written (web, text, email) or verbal (phone, in-person) explanation and if you’re confused at any time you will ask questions to get clarity
• in no way are these services meant to be construed as the diagnosis or cure for any condition or disease, but rather as an aid to improving your general wellness and quality of life
• your health and well being are your responsibility and experiencing optimal wellness may require you to make lifestyle changes and/or seek the treatment of other enlightened health care and/or medical professionals outside of the treatment you receive at White Raven Healing & Wellness by its practitioner(s) for any physical, emotional, mental and/or spiritual ailment you may have and may receive guidance during treatment sessions to do so
• you will update White Raven Healing & Wellness and/or your attending practitioner(s) of any change(s) in your health and release them from responsibility in the event you are negatively impacted by the service(s) you receive as a result of not informing them of the change(s)
• you release White Raven Healing & Wellness, and its practitioner(s), from responsibility in the event you are negatively impacted by the service(s) you receive as a result of not informing them of all of your health conditions, diseases, ailments, medications and supplements or from refusing to seek additional help for your current and continued state of health and well being if you should need it or it has been suggested to you during a treatment session
• the guidance you receive during your session(s) at White Raven Healing & Wellness is intended for educational purposes only and is not a substitute for the advice, diagnosis or treatment by an enlightened health care practitioner skilled in treating you as a whole being and not just a collection of symptoms
• White Raven Healing & Wellness, and its practitioner(s), does not diagnose conditions, prescribe substances, perform medical treatments or interfere with the treatment of other licensed medical and/or health care practitioners
• if you experience any discomfort during any session, you will immediately communicate that so the treatment can be adjusted or terminated
• long term imbalances, on any level, sometimes require multiple treatments to bring the system back into balance
• you are entering a strictly therapeutic relationship with White Raven Healing & Wellness and its practitioner(s)
• any illicit, romantic, lewd or sexually suggestive remarks, advances, innuendos, behavior and/or insinuations will result in the immediate termination of your treatment session and the client-therapist relationship, you will be banished from the premises and future scheduling, you will be charged in full and any contact thereafter with White Raven Healing & Wellness and/or its practitioner(s) via any method will be interpreted as harassment subject to law enforcement
• it is Florida law that you be properly draped at all times during your massage therapy treatment sessions to maintain ethics and healthy boundaries and must be given total privacy to undress and dress
• White Raven Healing & Wellness, and its practitioner(s), reserves the right to refuse any and all clients and services at any time during any treatment session for any reason and you will be charged in full
• you reserve the right to refuse any and all practitioners and services at any time during any treatment session for any reason and will not be charged in full
• promptness is expected for all appointments, so in the event you are going to be more than 10 minutes late due to a non-emergency, you will notify White Raven Healing & Wellness and/or your attending practitioner(s) as soon as possible and understand your appointment time may be cut short so the schedule for the day may be maintained and will be required to pay full price
• payment is due at or before time of service
• preferred methods of payment accepted include: Google Pay, Apple Pay, Venmo, Zelle, PayPal and all major credit cards; no cash is kept at the business for the safety of White Raven Healing & Wellness and/or the attending practitioner(s), so please plan to pay accordingly
• cancellations must be made at least 24 hours in advance and no-call – no-shows will be charged a fee equal to 50% of the scheduled service
• if you cannot make your appointment due to an unforeseen emergency on the day of, you will contact White Raven Healing & Wellness and/or your attending practitioner(s) as soon as possible otherwise you will be considered a no-call – no-show and will be subject to the associated charges
• if you are not feeling well the day of your scheduled appointment and are exhibiting signs of a contagious infection (rash, hives, fever, chills, unexplained migraine/headache, body aches, sore throat with cough and chest congestion, etc.), you, or someone on your behalf, will notify White Raven Healing & Wellness, and/or your attending practitioner(s), as soon as possible to reschedule your appointment otherwise you will be considered a no-call – no-show and will be subject to the associated charges
• your information will be kept strictly confidential, with the exception of your written consent or as required by law
• White Raven Healing & Wellness is a scent-free environment so you will refrain from wearing heavily scented perfumes, colognes, mists, sprays, lotions, creams and oils
• it may be necessary for you to obtain medical release if required by White Raven Healing & Wellness, and/or its practitioner(s), for any specific health conditions you have listed on the client intake form or mention verbally
• you are subject to a search on the internet and any other information sources to confirm your identity and any other information that may be considered to determine your eligibility as a potential client